The sale doesn’t end after securing an order. Ongoing customer connections are important to ensure your relationships are lifelong. After all, the cost to keep and grow existing customers is far less than acquiring new ones. We cultivate customer loyalty and nurture long-term engagement with every conversation.
The account has been secured, now let’s get it growing. We will uncover insights in each of your accounts by getting a clear understanding of your client’s needs and how your products and services can support their business.
Do you have complementary products and services?
Let us communicate that to your customers. The natural next step is Cross-Selling and Upselling – which is our natural approach to selling. Whether it is a bundle, add-on, or discount, together we can set them, and you, up for success.
Do you have customers you haven’t been in touch with for a while? Or haven’t bought from you recently? Re-engage and bring them back to life!
Meet Joanne: Founder and Managing Partner of CallingWorks. Her passion for selling and building relationships has been instrumental to the growth of CallingWorks and the commitment her company enjoys from her team members and customers.
Joanne’s started her career as a therapist, working with incarcerated individuals . In 1989, she decided a change was in order and began applying her effective communication and relationship building skills to sales. She started as an Inside Sales Representative, working for Lotus Development Corporation. Joanne was quickly promoted to Field Sales to be an Account Executive in the medical and financial industries.
After 18 years of working independently as a consultant to, and caller for, B2B clients in all industries, Joanne decided to expand by starting an Inside Sales company and hiring employees. Of course, a suitable domain name was the first requirement. Founded in 2007, ‘CallingWorks’ says it all. Her talents and passion for inside sales and relationship building have been instrumental to the growth of CallingWorks.
Fast forward to today, Joanne continues to trailblaze – leading a growing team of committed, talented, and motivated sales people. As a seasoned inside sales leader, she loves working with all businesses – startups and established companies – where customer relationships, sales strategizing, and closing deals continue to be a great source of pride.
Joanne holds an M.Ed and an M.A. in Counseling Psychology, which have proven to be a strong foundation for her solid selling skills and her ability to turn first-time customers into lifelong ones.