Testimonials

When MarketLab began working with CallingWorks in 2021, our primary goal was to identify customers who could benefit from our local healthcare and supply chain agreements and to secure appointments for them to sign these agreements.The decision-makers in this area are notoriously difficult to engage, yet Joanne and Melissa made the process look easy. After collaborating on the initial talk tracks, the team took initiative and consistently delivered a volume of leads and warm appointments that exceeded our capacity to keep up.
Over the past three years, we have also leveraged CallingWorks to support our new outside sales team. They efficiently identify targeted department contacts and schedule qualified sales appointments with the decision maker(s), saving our sales team countless hours of prospecting, delivering sales quotes, and scheduling sales meetings. As one Account Manager noted, “CallingWorks made my job so much easier; they are such an asset, especially when it comes to identifying strong sales opportunities while helping to close them.”
Scott Bradfield
Director of Market Development
Working with Calling Works has been an exceptional experience! From the very beginning, Joanne and her team stood out with their incredibly needs-focused approach. They understand that every business is unique, and they tailor their services to match the specific requirements of each client. For us, we sought to gain insights into our sales process—qualifying inbound leads, nurturing them, and ultimately driving sales. While our goals were straightforward, our niche healthcare product presented its own challenges. The Calling Works team delivered two highly skilled and experienced representatives who seamlessly integrated into our operations, performing as though they had been part of our company for years. Their expertise and approach allowed us not only to streamline our process but also to better understand it, empowering us to make targeted improvements. Their personalized and professional service has truly enhanced our ability to refine our strategy, and we couldn’t be more pleased with the results!
Chris Nichols, Partner & VP of Business Development
Wakarusa Coach Co
Mobile Specialty Vehicles
[If a colleague or friend is considering working with CallingWorks] I would tell them to please work with CallingWorks! We gave them a very difficult project which was to create interest for a disposable product that normally doctors only use a reusable instrument. This task was daunting and the CallingWorks Team did an amazing job getting the product into the hands of the doctor, following up on the trial usage, getting feedback from the customers for our marketing team and coordinating the distributor reps to work with the customers. Not only that, they really loved the product – their passion for the project was evident and that was evident on our planning calls, how they interacted with the customers, and how available they were for our company.  Their team is professional, organized, and loves what they do! Well done Calling Works!
Allison Therwhanger, Vice President Innovia – Corporate Sales
Innovia Medical
CallingWorks is a force multiplier. As a start-up business, it’s hard to focus on outbound calling to generate solid leads and book meetings. CallingWorks is a great resource for consistent, focused calling that generates results. They can pivot quickly as they bring back nuances from their interactions with leads. Give them your lists and your key messages, and they will deliver.
Debbie Donovan Head of Commercial Operations
Materna Medical

CallingWorks approaches Inside Sales strategically, ensuring compliance and with personalized communication with potential customers. With increasing awareness as one of our main goals, the campaign carried out by CallingWorks provided us with business opportunities and valuable insights on end-users’ preferences and market trends.

Marketing Manager
iLine Microsystems
Our hospital sales organization has been working with CallingWorks since 2015 and we have found the experience to be excellent. They have been a very strong partner for us, because they work to understand our unique needs. We have altered our customer priorities several times, and they have been able to deliver against each new request. The CallingWorks team members are professional and conscientious, and I am happy to recommend them.
Colin Lewis, Director
Pampers Professional North America

MTMC has been partnering with CallingWorks for over five years. The scope of our affiliation has increased tenfold during this time. CallingWorks is an integral part of the MTMC go-to-market strategy. We incorporate an inside selling component aligned with our outside field team on every product line we market. Because of the quality and consistency of the CallingWorks IS Pros, MTMC can always rely on a positive return on the investment in our partnership.

Jack Moran, Managing Partner
Medtech Medcare

CallingWorks has played a critical role in our customer reach and results. One can point to the coordination between MTMC Field Sales and the CallingWorks team, the real-time view of lead status on their CRM, and the ability to leverage different technologies for custom campaigns. But we’re also dealing with a true partner that works with us to develop the best process and plan what will ultimately lead to the best results. CallingWorks makes us a better organization.

Mark Steele, President
Nuance Medical

CallingWorks is a high-value resource that helps us reach the right customers on a timely and task-focused basis. They are a professional sales team that allows us to focus our field teams in the most productive and appropriate ways. The CallingWorks team helps us effectively engage with more customers than our field sales force can when working alone, leading to higher success rates and consistently shorter sales cycles.

Ken Harris, Executive Vice President
Pelstar LLC/Health-o-meter® Professional Scales

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Learn why we say

"Growth Is CallingWorks"

Joanne Wills​

Founder & Managing Partner

Meet Joanne: Founder and Managing Partner of CallingWorks.  Her passion for selling and building relationships has been instrumental to the growth of CallingWorks and the commitment her company enjoys from her team members and customers.

Joanne’s started her career as a therapist, working with incarcerated individuals .  In 1989, she decided a change was in order and began applying her effective communication and relationship building skills to sales.  She started as an Inside Sales Representative, working for Lotus Development Corporation.  Joanne was quickly promoted to Field Sales to be an Account Executive in the medical and financial industries.

After 18 years of working independently as a consultant to, and caller for, B2B clients in all industries, Joanne decided to expand by starting an Inside Sales company and hiring employees.  Of course, a suitable domain name was the first requirement. Founded in 2007, ‘CallingWorks’ says it all.  Her talents and passion for inside sales and relationship building have been instrumental to the growth of CallingWorks.

Fast forward to today,  Joanne continues to trailblaze – leading a growing team of committed, talented, and motivated sales people. As a seasoned inside sales leader, she loves working with all businesses – startups and established companies – where customer relationships, sales strategizing, and closing deals continue to be a great source of pride.

Joanne holds an M.Ed and an M.A. in Counseling Psychology, which have proven to be a strong foundation for her solid selling skills and her ability to turn first-time customers into lifelong ones.